Possible Cause: Either the mains isolating switch on the wall or the controller is off.

Remedy: Turn isolating switch, controller, or circuit breaker on.

Possible Cause: The mains power switch is on but the controller is OFF.

Remedy: Press the controller power button on.

Possible Cause: The controller is faulty.

Remedy: Have the controller replaced.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 Controller Replacement

Possible Cause: Compressor discharge pipe high temperature.

Remedy: Call for service to investigate the problem.

Possible Cause: Faulty temperature probe.

Remedy: Call for service to investigate the problem.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated Thermal Probe Replacement

Possible Cause: Faulty temperature probe.

Remedy: Call for service to investigate the problem.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated Thermal Probe Replacement

Possible Cause: Faulty temperature probe.

Remedy: Call for service to investigate the problem.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated Thermal Probe Replacement

Possible Cause: Faulty temperature probe.

Remedy: Call for service to investigate the problem.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated Silicone Probe Replacement

Possible Cause: Ventilation grilles are blocked.

Remedy: Vacuum or remove blockage.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 Condenser Cleaning

Possible Cause: Product blocking air grille.

Remedy: Place product on shelves.

Possible Cause: Thermostat needs adjustment.

Remedy: Adjust refrigeration controller.

Possible Cause: Store temperature > 25°C & 60% RH.

Remedy: Adjust store air conditioning.

Possible Cause: Evaporator coil iced up.

Remedy: De-ice coil, check defrost parameters, check gas charge and airflow.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 Defrost And Cleaning The Evap Coil

Possible Cause: Condenser radiator or pre-filter blocked.

Remedy: Remove dust and debris / clean pre-filter.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 Pre Filter And Condenser Cleaning

Possible Cause: Refrigeration controller faulty.

Remedy: Replace controller.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 Controller Replacement

Possible Cause: Fans not operating.

Remedy: Have fans checked / replaced.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 Evaporator Fan Replacement

Possible Cause: Defrost cycle unsuitable.

Remedy: Have defrost cycle adjusted.

Possible Cause: PTC element failed.

Remedy: Replace faulty PTC element.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 ACR Element Replacement

Possible Cause: LED strip has failed.

Remedy: Replace LED strip.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290  Shelf Light Replacement

Possible Cause: LED power supply has failed.

Remedy: Replace LED power supply.

Refer FPG ‘How To’ video: 7-Eleven Impulse Refrigerated R290 PSU Replacement

Future Products Group Limited warrants, to the original purchaser of an FPG manufactured food service cabinet that for TWO YEARS (24 months), from the date of purchase, any defect in workmanship or material resulting in the product malfunctioning while under correct use will be rectified.

For refrigerated cabinets with integral or near-remote refrigeration the warranty is extended to THREE YEARS (36 months), for refrigeration condenser units. Conditions apply, see Liability Exceptions.

Liability under this warranty is limited to replacing or repairing a part, without charge.

Liability under this warranty does not include:

• Any loss, or damage or expenses directly or indirectly arising from use or inability to use the product or from any other cause.
• Any part of the cabinet which has been subject to misuse, neglect, alteration, incorrect installation, accident, or damage caused by transportation, use of abrasive or caustic chemicals, flooding, fire or acts of God.
• Damage, resulting from failure to have the cabinet regularly serviced by a refrigeration engineer:
  – For cabinets with integral or near-remote refrigeration, every three months. NB: You will be required to provide copies of service records in the event of condenser failure.
  – For cabinets with remote refrigeration, annually.
• Any damage or malfunction resulting from the use of non-FPG supplied spare parts.

The following are specifically excluded from warranty:

• Breakage of glass or plastic components or the replacement of LED lighting strips or gaskets.
• Maladjustment of the electronic refrigeration controller, by an unqualified person.
• For cabinets with integral or near-remote refrigeration, failure resulting from a lack of routine condenser / radiator cleaning.
• Failure to re-assemble the cabinet correctly after cleaning.
• Fair wear and tear.

The liability under this warranty is dependent on an assessment by FPG, to determine the defect in workmanship or materials.

FPG does not guarantee that any service to be performed under this warranty will be carried out within any particular time limit.

FPG will not be held responsible for any servicing costs incurred prior to FPG’s acceptance of a warranty claim.