FPG Privacy Policy

This Privacy Policy explains how Future Products Group Limited (‘FPG’, ‘we’, ‘our’, or ‘us’) collects, stores and uses certain information about you. Reference to Future Products Group includes our subsidiaries: Future Products Group Pty Ltd and FPG Trading (Shanghai) Co Ltd. This Privacy Policy is subject to, and must be read in conjunction with, our Terms of Use.

WHAT DATA DO WE COLLECT?

FPG collects the following data to enable us to design, develop, manufacture and supply products and services to your organisation/employer:

  • Personal details such as your name, email address, position title, organisation name, address and phone number.
  • Records of any communication between us.
  • Details of when you visit our site, your location and content you view.
  • Your internet browser, IP address and operating system.
HOW DO WE COLLECT YOUR DATA

You directly provide FPG with most of the data we collect. We collect data and process data when you:

  • Register online.
  • Engage FPG to work with you to provide products and services.
  • Voluntarily provide your contact details via business card or email, complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

FPG may also receive your data indirectly from the following sources:

  • Public sources e.g. LinkedIn.
  • Referrals made by other industry-related contacts.
  • People who are intermediaries between you and FPG such as resellers, consultants, and parties you have contracted to provide a solution which incorporates FPG products and/or services.
HOW WILL WE USE YOUR DATA?

FPG collects your data so that we can:

  • Process your enquiry, which may extend to the design, development, manufacture and/or supply of products, systems and services to your organisation/employer and any actions associated with these activities.
  • Email you with information on other products and services or projects that we think you might like.
  • On occasion and as agreed, provide your contact details to another Contact with the purpose of providing a referral.
  • To conduct surveys on your experience working with FPG.
  • To gain insights and improve the functionality of our website and social media.
HOW WILL WE STORE YOUR DATA?

FPG currently securely stores your data using the web-based Insightly CRM system.

Insightly privacy policy
Insightly’s data security policy

FPG uses Intuit Mailchimp for the email distribution of its e-newsletters. Your email address is used for this purpose.
Mailchimp’s data security and privacy statement

FPG will retain your personal information while your employer remains a prospect, customer, or partner with FPG. If we become aware that you have left your organisation/employer, we will archive your Contact record and retain all information that is pertinent to FPG’s relationship with your ex-organisation/employer.

    MARKETING

    FPG would like to send you information about products and services or projects of ours that we think you might like, as well as those of our partner companies, which include but are not limited to:

    • Bellwether

    If you have agreed to receive marketing, you may always opt out at a later date.

    You have the right at any time to stop FPG from contacting you for marketing purposes.
    If you no longer wish to be contacted for marketing purposes, please contact FPG.

    WHAT ARE YOUR DATA PROTECTION RIGHTS?

    FPG would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    • The right to access – You have the right to request FPG for copies of your personal data.
    • The right to rectification – You have the right to request FPG to correct any information you believe is inaccurate. You also have the right to request FPG to complete information you believe is incomplete.
    • The right to request deletion of personal data – You have the right to request FPG to delete your personal data, under certain conditions.
    • The right to restrict processing – You have the right to request FPG to restrict the processing of your personal data, under certain conditions.
    • The right to data portability – You have the right to request FPG to transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please:

    Contact us at our email: sales@fpgworld.com

    Call us at: +64 6 843 3249

    Or write to us: General Manager, Future Products Group Limited, PO Box 3029, Napier 4110, New Zealand.

    WHAT ARE COOKIES?

    Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies and similar technologies such as pixels and tracking URLs. This allows us to tailor content and promotions, enhancing your experience on this site and across all our channels.

    For further information, visit allaboutcookies.org

    HOW DO WE USE COOKIES?

    FPG uses cookies in a range of ways to improve your experience on our website, including:

    • Understanding how you use our website
    WHY TYPES OF COOKIES DO WE USE?

    There are a number of different types of cookies, however, our website uses:

    • Functionality – FPG uses these cookies so that we recognize you on our website and remember your previously selected preferences. This information could include your location. A mix of first-party and third-party cookies are used.
    • Advertising – FPG uses cookies to collect information about visitors on our website, the content viewed, traffic behaviour, and information about browser, device and IP addresses. FPG may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
      HOW TO MANAGE YOUR COOKIES

      You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

        PRIVACY POLICIES OF OTHER WEBSITES

        From time to time the FPG website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

          CHANGES TO OUR PRIVACY POLICY

          FPG keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 July 2024.

            HOW TO CONTACT US

            If you have any questions about FPG’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

            Contact us at our email: sales@fpgworld.com

            Call us at: +64 6 843 3249

            Or write to us: General Manager, Future Products Group Limited, PO Box 3029, Napier 4110, New Zealand.

              HOW TO CONTACT THE APPROPRIATE AUTHORITIES

              Should you wish to report a complaint or if you feel that FPG has not addressed your concern in a satisfactory manner, you may contact the New Zealand Office of the Privacy Commissioner: https://www.privacy.org.nz/