Trusted. For Life.
Trusted.
For Life.
“It’s all about relationships.
The most important thing is getting people’s trust, and doing what you say you’re going to do.”
Robert Darroch | FPG Founder and CEO

“It’s all about relationships.
The most important thing is getting people’s trust, and doing what you say you’re going to do.”
Robert Darroch
FPG Founder and CEO
What we do matters.
Whether it is testing a new food display cabinet in one of our environmental test labs, building a new custom fitout, or assisting a technician in the field to resolve an issue, we understand the importance of delivering on our commitments to customers.
Read more about why customers choose FPG.
Our customers share similar sentiments. Here’s what they say:
“I feel like we’re on the journey together.”
“FPG is very proactive, they come up with solutions. There’s a high level of trust.”
“FPG has developed a great understanding of our business needs and continues to evolve product designs to meet our ever-changing customer requirements.”
“I feel like we’re on the journey together.”
“FPG is very proactive, they come up with solutions.
There’s a high level of trust.”
“FPG has developed a great understanding of our business needs and continues to evolve product designs to meet our ever-changing customer requirements.”



The proof.
80%
80% of our business is repeat business.
25 years
Our average customer engagement spans 25 years and more.
90%
Over 90% of FPG temperature-controlled cabinets sold are custom-made to meet specific needs.
“FPG is beyond an ordinary vendor – they are trusted partners to help grow our business.
We have received accolades about the new store designs not only from our customers but also from other retailers, and we’re delighted that sales from our fresh food and beverages are increasing.
The dedication of the FPG team never fails to amaze me – they’re willing to go the extra mile for Alfamart.”
Adrianus Mulyawan | General Manager Alfaexpress | 2021
Adrianus Mulyawan
General Manager Alfaexpress
2021

Meet the team.
Our customers are assigned a customer manager. One experienced person to liaise with you.
With an average tenure of 20 years, the team at FPG are well experienced in working consultatively with customers to create and support their food display solutions.

ROBERT DARROCH
FPG Founder, CEO & Managing Director
Robert sets the direction for FPG. He develops relationships with new customers and oversees project delivery. He is the key contact for multinational customers and the chief designer for the development of new food display cabinets.

JARED VAUGHAN
FPG Group General Manager & Financial Controller
As the general manager, Jared provides strategic, financial, and operational oversight of FPG in New Zealand and internationally.

PAUL CAMPBELL
Sales Director
Paul (‘PC’) is a customer relationship manager and the sales team leader for Australia and New Zealand. He provides oversight to FPG Sales Order Management and Customer Services.

SUSAN WHITE
Global Marketing Director
Susan is FPG brand champion, developing and implementing FPG’s digital marketing strategy. She supports international and domestic customer projects, and provides oversight to the FPG Design team.

PAUL ASTON
Sales Director
Paul (‘PA’) is a customer relationship manager providing deep specialist expertise and project management for hospitality and specialty food service.

PAUL TROWER
Senior Project Account Manager
Paul (‘PT’) is a customer relationship manager offering extensive retail turnkey experience working with New Zealand fuel retailers and supermarkets.

MONZA HAFZA
Sales Manager Australia
Monza is a customer relationship manager providing FPG food display cabinet solutions to Australian retailers and food service providers.

JIM WU
General Manager FPG China
In addition to being general manager of FPG Shanghai, Jim manages the China supply chain. He provides partner and customer management across Asia.

KELLIE MILLAR
Sales Coordinator
Kellie looks after sales order management. She liaises with customers, co-ordinating with production planning and logistics to facilitate orders.

LISA-JO SARGISON
Customer Services
Lisa-jo leads the FPG Customer Services team to provide warranty support, technical support, and access to FPG technical experts.

STEPHEN FENG
Director at Haidley Catering Equipment
Stephen leads Haidley, a business licenced by FPG to manufacture and distribute FPG cabinets in China.

GAURAV MITTAL
Director at Antarctica Equipment
Guarav leads Antarctica Equipment, licenced by FPG to manufacture FPG cabinets in India, and distribute these throughout India, Bangladesh and Nepal.

SETIAWAN NURTJAHJA
Director at PT Skyline Kirana Nusantara
Setiawan’s buiness PT Skyline Kirana Nusantara is responsible for market development and customer engagement across Southeast Asia.

ARNO RAVESTEIN
Managing Director of FE Concepts
Arno is FPG’s sales representative for Europe. He is responsible for market development and customer engagement.

ROBERT DARROCH
FPG Founder, CEO & Managing Director
Robert sets the direction for FPG. He develops relationships with new customers and oversees project delivery. He is the key contact for multinational customers and the chief designer for the development of new food display cabinets.

JARED VAUGHAN
FPG Group General Manager & Financial Controller
As the general manager, Jared provides strategic, financial, and operational oversight of FPG in New Zealand and internationally.

PAUL CAMPBELL
Sales Director
Paul (‘PC’) is a customer relationship manager and the sales team leader for Australia and New Zealand. He provides oversight to FPG Sales Order Management and Customer Services.

SUSAN WHITE
Global Marketing Director
Susan is FPG brand champion, developing and implementing FPG’s digital marketing strategy. She supports international and domestic customer projects, and provides oversight to the FPG Design team.

PAUL ASTON
Sales Director
Paul (‘PA’) is a customer relationship manager providing deep specialist expertise and project management for hospitality and specialty food service.

PAUL TROWER
Senior Project Account Manager
Paul (‘PT’) is a customer relationship manager offering extensive retail turnkey experience working with New Zealand fuel retailers and supermarkets.

MONZA HAFZA
Sales Manager Australia
Monza is a customer relationship manager providing FPG food display cabinet solutions to Australian retailers and food service providers.

JIM WU
General Manager FPG China
In addition to being general manager of FPG Shanghai, Jim manages the China supply chain. He provides partner and customer management across Asia.

KELLIE MILLAR
Sales Coordinator
Kellie looks after sales order management. She liaises with customers, co-ordinating with production planning and logistics to facilitate orders.

LISA-JO SARGISON
Customer Services
Lisa-jo leads the FPG Customer Services team to provide warranty support, technical support, and access to FPG technical experts.

STEPHEN FENG
Director at Haidley Catering Equipment
Stephen leads Haidley, a business licenced by FPG to manufacture and distribute FPG cabinets in China.

GAURAV MITTAL
Director at Antarctica Equipment
Guarav leads Antarctica Equipment, licenced by FPG to manufacture FPG cabinets in India, and distribute these throughout India, Bangladesh and Nepal.

SETIAWAN NURTJAHJA
Director at PT Skyline Kirana Nusantara
Setiawan’s buiness PT Skyline Kirana Nusantara is responsible for market development and customer engagement across Southeast Asia.

ARNO RAVESTEIN
Managing Director of FE Concepts
Arno is FPG’s sales representative for Europe. He is responsible for market development and customer engagement.
Want to know more?
Learn about FPG and premium food display solutions. Review our company profile and contact us.